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Privacy Policy

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What type of information do we collect?


We receive, collect and store any information you enter on our website. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet and your purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password and communications), comments, feedback, product reviews, recommendations, and personal profile. No financial data is stored.

 

How do we collect information?


When you conduct a transaction on our website or use our ‘contact us’ form, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only for making contact regarding your purchase or to answer any questions you may send to us.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with your site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone or postal mail.

 

How can your site visitors' withdraw their consent?


If you don’t want us to process your data anymore, please contact us at commercial@gtfc.co.uk or send us mail to:

 

Commercial Department

Grimsby Town Football Club

Blundell Park

Cleethorpes

DN35 7PY

North East Lincolnshire

 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at commercial@gtfc.co.uk or send us mail to:

 

Commercial Department

Grimsby Town Football Club

Blundell Park

Cleethorpes

DN35 7PY

North East Lincolnshire

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